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Company Policy
 
Company Policy
IMPORTANT - PLEASE READ!

Notes on Shipping: Orders over £75 within UK- POSTAGE FREE!
Europe outside UK will be charged at £3.95

 

Returns Policy:
Unwanted items returned to us within 14 days of sale in an unused, unopened and re-saleable condition will be either refunded or a credit not issued, less freight costs, at our discretion.

Notes on Shipping:

The information presented on this website is done so in good faith and for educational purposes only. This information is not to be considered as medical advice. If you would like advice, please contact our pharmacist via email. No therapeutic claims are made or should be inferred about any of the products contained in this website.

1.The information contained in this website is for personal reference only. Information relating to our various products are for guidance only and should not be used for treating or diagnosing a health problem. The material is in no way intended to replace professional medical care or attention by a qualified practitioner. Alternative Health Supplies (Europe) strongly advises all users with health problems to consult a doctor.

2. No warranty or guarentee of a cure should be inferred from the information contained in this website. The details contained in this website are obtained from publications and articles freely available to the public. In no event shall Alternative Health Supplies (Europe), its employees or associates be liable to any person or organisation for any loss or damage whatsoever which may arise from the use of this site or any of the information contained in this site.

3. Links and frames connecting this site to other sites are for reference only and Alternative Health Supplies (Europe) expressly denies any endorsement or approval of these other sites, their content or the authors of these websites. As Alternative Health Supplies (Europe) has no control over such sites and resources, it is acknowledged and agreed that Alternative Health Supplies (Europe) is not responsible for the availability of such external sites and resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. It is further acknowledged and agreed that Alternative Health Supplies (Europe) shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such sites or resources.

4. Alternative Health Supplies (Europe) makes no warranty that the contents of our website is compatible with all computer systems and browsers, although every effort is made to achieve this. The user accepts that after leaving the Alternative Health Supplies (Europe) website, no responsibility in any way is accepted for any material that is encountered and the company is excluded to the fullest extent permitted by law all liability that may arise with respect to, or as a result of, such material causing any damage, costs, injury or financial loss of any kind.

Privacy Policy

Although all reasonably measures are taken regarding privacy and security, transmissions to and from this site may be intercepted and modified by third parties. Alternative Health Supplies (Europe) does not disclose buyers information to third parties. We are committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information we collect about you lawfully in accordance with the Data Protection Act 1998.

Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Files obtained through this site may contain viruses and other defects beyond our control.

Cookies

Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard, and many major websites use them to provide useful features to their customers. Cookies do not personally identify users, although they do identify a users computer.

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the internet. All credit card numbers are encrypted in the software when the order is placed, using 128 bit SSL encrypting. They are only decrypted after they reach our computer and they are not held in clear text on any website.

Any orders placed on our secure server using falsified credit card details will be treated as a fraudulent offence and passed on to the relevant authorities.

Customs

Customs departments will randomly select packages, which they will open and check. Although it does not happen often, they will occasionally open interior packaging. We can not be held responsible for these occurrencies as Customs Officials are outside our control.

Customer feedback and complaints

We welcome your questions and comments about privacy issues and the design of our website. Should you have any such comments or have a complaint about how we are using your personal data, please send an email to info@alternativehealth-uk.com. You have the right to ask for a copy of the information we hold on you at any time. You also have the right to have any inaccuracies corrected. We aim to return this information to you at the earliest opportunity at which point you may reply to the email with any corrections to inaccuracies in our records.

Violations

We recommend users who find inappropriate content to contact us immediately at info@alternativehealth-uk.com in order that we may remove it. In addition, we reserve the right to remove all material we consider inappropriate.

If you consider the aforementioned conditions unacceptable, we request that you leave the site.